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Frequently Asked Questions

We are here to help you make the right buying decision for your metal building. Although our building experts are just a call away, we have curated some answers that will help you know all the details that are asked by most of our customers. If you have more questions, don’t hesitate to contact us.

General QUESTIONS

What does North American Steel Structures Offer?

We specialize in providing top-quality prefabricated metal buildings tailored to your specific needs. Our range of offerings includes:

  • Metal Carports
  • Garages
  • Barns
  • Workshops
  • RV Covers
  • Farm Buildings
  • Commercial Structures
  • Custom Metal Buildings

Our steel structures are available in a wide array of options to suit your preferences. This includes choosing from our 15 color options, different roof styles, sizes, and custom preferences. We will assist you in ensuring that your building not only meets your functional requirements but also matches your aesthetic preferences perfectly.

Discover the durability, versatility, and customizable features of our metal buildings today. Reach out to us to discuss how we can bring your vision to life with our premium metal building solutions.

Are you a Manufacturer or Dealer?

We are an authorized dealer of National Steel Buildings and other manufacturers that offer the best metal building products online.

How Can I Understand the Dimensions of your Buildings?

Our buildings are always identified with Width x Length x Height and their category/sub-category. If you see a product title as 12×21×9 regular roof carport, this means the building is 12 feet wide, 21 feet long and with 9 feet side height. Further roof styles and the main product category are added to the title.

Can I Order a Custom Building?

Of Course! You can customize all the buildings that we have in our catalog and share your notes with us. You can customize the Roof, Doors, Walls, colors, Panels, Anchors, Certifications and Sizes of the building. Our products have a special section focused on the customized buildings that we have sold,
you can check the Custom-Buildings page to know more.

Before Installing the Building Do I Need to Take Certain Steps?

Yes, you must ensure that the installation site (where you want to put up the building) is flat and leveled in order to complete the installation in given timeframe. Some areas require building permits before installing a metal carport or any other metal building. Please get in touch with your local community authorities to find out if permits are required in your area too.

What is a Permit? Do I Need a Permit for Installing a Carport on my Property?

A Permit is an official permission before installing a metal building in your area which is provided by the authorized legislation of your county. This is important to check before you install any building on your property. Please check with your nearest legislation if your county needs to give you a permit. Majority of areas do not require building permits, but it is in the benefit of customers to purchase a certified building for long term performance.

What are Certified Metal Buildings?

Looking at various factors such as heavy snow fall or high winds in certain areas, their local authorities decide the permit validations. If you are living in an area where a carport or any building permits are necessary, they require quality standard certifications of metal buildings you are going to install. These types of buildings can be referred as Certified Metal Buildings which are designed by engineers and have specific ratings for snow load and wind. Certified Buildings include a tighter screw pattern, additional appropriate anchors depending on surface types. Please note there is no additional warranty on certified buildings. A certified building simply means the building is built to specifications and certified by a professional engineer to meet local building requirements.

What is Gauge? Why are they important?

Gauge is standard measuring unit which defines thickness of a metal sheet or steel sheet. Every carport or metal structure company use it as a standard term to define the quality of the metal sheets.
The frame we use is 14-gauge galvanized steel.

Is There Any Price Difference If I Order from The Manufacturer Directly?

No, dealers sell in behalf of manufacturers. Dealers and Manufacturers work hand in hand to complete each order successfully. The buildings we sell are produced by manufactures that use top quality materials to give you the best building.

When can I expect the building delivery?

Generally, we deliver and install the carport or metal building within 2-4 weeks, if the weather permits.

PRoducts and Ordering

What is The Maximum Width of a Building You Offer?

We offer up to 60′ wide buildings. If you don’t know if we can do your width, contact us.

Can I Upgrade or Modify my Order After Purchase?

Yes, you can revise the order until it gets on schedule. Post-scheduling, you can’t alter your order.
Furthermore, if there is some issue with the site where you want to install a building, you can ask the manufacturer directly, and they can suggest a solution

Which Carport Is Best for Areas with Extreme Weather Conditions? Heavy Snow Fall, Heavy Rains, Winds etc…

Our Vertical Style roof carports are considered as best for areas with extreme weather conditions. You can check our Vertical Carports products range for more details.

How can I pay for the building purchased?

You can call us on the given number or send an inquiry via forms, our team will get in touch with you to complete the purchase process and guide you on the way. They will help you in selecting a perfect
building for you as well as accept your payments. Please note only a fixed % amount needs to be paid as deposit while purchasing from us and the remaining payment would be collected when the installers come to your installation site for assembling.

Do I need to Pay a Deposit before installation?

Yes, a % deposit of the total amount has to be paid for quick purchasing of a building from us. The deposit amount can be 10%, 12%, or 15% of the total building amount and not more, we promise.

How will the remaining amount be paid and to who?

The remaining amount would be collected by the manufacturer when their installers come at your given location to install the building.

Do I Need to Measure My Site Before Placing an Order?

Yes, it is advisable to measure the size of your area before placing the order as you will need enough space to accomodate your metal structure. Order without measurement may result in a bigger or a smaller carport/building for your place.

How to Know What Size of Building I Should Order?

You can start by measuring the width of the space to check if the area will be levelled and big enough, followed by the length of the installation space that you have. The building height is defined as the lowest point closest to the sides of the structure, which is also identified as “‘ sidewall height”‘. All the area include the width, length and height should be levelled and have flat surface. Please ensure that you have enough space for leg heights as this way you can change your building to a fully enclosed Garage or add a door to your metal building at a later stage. Overall, you will need to prepare a space that is large enough for your structure and can accommodate installation of the carport or metal building easily.

Delivery and Installation

In How Much Time Can You Install My Building Once Purchased?

The time required for a proper delivery & installation process will vary based on the size of your structure, additional customizations, and the weather conditions in the area.
Once the building is purchased, it takes approx. two to four weeks to install your building. But in the case of custom buildings, the production time can extend up to six weeks. The manufacturers will communicate with you after purchase to see if your installation site is ready. Once you are ready, the building would be installed in the time shared with you.

Do I Have to Pay Additional Charges for Installation?

Delivery and installation charges are included in the final prices. You can contact North American Steel Structures immediately if you are asked to pay for delivery or installation.

Can I Change the Roof Style at The Time of Installation?

No, the roof style cannot be changed when the installers crew comes to assemble your building.

Who Will Install My Building?

Highly trained and professional installers install all carports and other metal buildings. These installers are part of the Manufacturing company and are well-trained to handle the building materials.

Are the Installers Well Trained?

Yes, all installers of North American Steel Structures are well-trained and experienced. You can count on us and stay assured of 100% satisfaction.

Are there any steps that need to be taken before the installation of my steel building?

You’ll need to finish a few site preparations before your structure can be appropriately placed.
Choosing an installation location that allows adequate room for your building and any further changes, Cleaning the area of all clutter, foliage, and obstructions, and having the area leveled are some of these processes. Additionally, it must be reachable for our skilled assembly teams.